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What Even is GlobalProtect and Why Do We Have it?

In many classroom settings at packer, it is more than likely that you will hear the words, “sorry, my Globalprotect is not working,” when presenting, or even, “is there a way to disable Globalprotect?”   

Packer students rely on their computers for everyday classwork and homework assignments, but as we begin to lean more and more tech based, it becomes difficult when these systems fail us. It is inevitable that at some point your computer has a glitch or is somehow broken, and you find yourself in the tech center. Many students have been complaining about GlobalProtect, because when not connected to this seemingly controlling software, one cannot connect to the internet.

New this school near, the Packer Tech Department installed a software called Globalprotect on all Packer-issued equipment (Macs, PCs, Chromebooks, iOS and Android devices) that extends the internal firewall protection to mobile devices that leave our campus in order to protect us from viruses and hackers. Additionally, Globalprotect is meant to filter objectionable content from the devices of students and faculty, with different levels of filtering for Lower, Middle and Upper School.

While Globalprotect does provide security for our computers, it also often-times hampers our ability to connect to the internet. Public networks with poor security prevent GlobalProtect from connecting, and some networks with captive portals (pop-up windows asking for logins and/or agreement to terms of services) fail to connect if the user does not act on the pop-up within 2 minutes of connecting to the network.

To resolve connection issues with GlobalProtect, Mike Price, the director of technology, suggests restarting one’s computer. He says that this “provides GlobalProtect with a fresh network state and resolves most of the connection issues users encounter.”

In response to complaints about internet speed and connection issues, the tech department is addressing the current issues, and hopefully by next school year, we will have an improved system, because the tech department is not planning to get rid of GlobalProtect in the near future, as Mr. Price disclosed.

While there are many complaints about this software and the internet errors because of it, steps are being taken to address said issues, and despite current issues with connection, this system is our best source of protection. The Tech department stresses the importance of GlobalProtect, and hopes for us to understand that even though they are still working out some kinks in the system, it has been, and continues to be, a successful system transition.

Mele Buice is currently a junior at The Packer Collegiate Institute and a second year reporter for the Packer Prism this year. She joined journalism because of her love of the Prism and to experience a new type of writing. In addition to writing, Mele plays soccer for Packer and dances 5 days a week. She also loves to spend time with her friends and family. She is looking forward to an amazing year in journalism! Mele can be reached at

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